- Joined
- 2025-01-28
- Posts
- 553
- Location
- Montréal, QC
Hit a decent run on Lightning Roulette Thursday night and requested a
Here's where it gets frustrating: their verification team apparently doesn't work weekends. It's now Monday afternoon and I'm at 96 hours waiting. The live chat keeps saying "verification department will review Monday-Friday 9am-6pm EST" but won't give me a timeline.
Has anyone else dealt with Mirax's weekend verification blackout? Is this normal for crypto-friendly sites or should I be concerned? The withdrawal amount isn't huge but the timing feels excessive when most other places I've used process 24/7.
- Joined
- 2024-06-28
- Posts
- 279
- Location
- Vancouver, BC
That's exactly why I avoid sites with banker hours for verification. Mirax's terms actually state "2-5 business days" for KYC review, so technically they're still within policy. But 96+ hours over a weekend is ridiculous in 2024.
I've had better luck with Skycrown - their verification runs 24/7 and I got approved in 18 hours on a Saturday last month. Weekend gambling shouldn't mean weekend withdrawal delays.
- Joined
- 2025-02-05
- Posts
- 461
- Location
- Québec City, QC
I actually went through this exact situation with Mirax back in February. Hit a massive Lightning Baccarat streak - started with
Specific question on MyStake's withdrawal process. After requesting a withdrawal, they send a confirmation email that you must click to authorize the cashout — this is a security step that's not common across most operators, MyStake is one of the few that does it. Mine arrived 3 hours and 11 minutes after I requested the withdrawal.
Is the 3-hour email delay typical? Looking at MyStake forum threads elsewhere, some folks say the email arrives within 5 minutes, some say 6+ hours. I'm wondering if the delay correlates with deposit size, account age, or just operational load.
Practical effect: my withdrawal didn't actually start processing until I clicked the link 3 hours later. Total time from request to BTC arrival was 4 hours 22 minutes, of which 3 hours was the email wait.
00, caught lightning on a banker 8 that paid 8:1, then rode the momentum toThe weekend wait was brutal. Checked my account probably 50 times over Saturday and Sunday. Finally got the approval email Tuesday morning at 9:47am - so basically 4 full days. The payout itself hit my Interac e-transfer within 3 hours after approval though.
Frustrating process but they did pay out the full amount. Just plan around their M-F schedule if you're going to play there regularly. I've started timing my bigger sessions for early in the week now.