[Lucky Loonies]

Hey everyone, just signed up here after lurking for a while. Finally took the plunge into online casinos last week and went with what seemed like a reputable site based on some reviews I found. Submitted my documents (driver's licence, utility bill, bank statement) on Monday morning and didn't get approved until Thursday afternoon - that's 72 hours of waiting.

Is this typical for Canadian players? I was expecting maybe 24 hours max. The site said "up to 48 hours" in their terms but clearly that wasn't accurate. I'm wondering if I should have gone with a different operator or if this is just how it works everywhere.

For context, I deposited

Specific question on MyStake's withdrawal process. After requesting a withdrawal, they send a confirmation email that you must click to authorize the cashout — this is a security step that's not common across most operators, MyStake is one of the few that does it. Mine arrived 3 hours and 11 minutes after I requested the withdrawal.

Is the 3-hour email delay typical? Looking at MyStake forum threads elsewhere, some folks say the email arrives within 5 minutes, some say 6+ hours. I'm wondering if the delay correlates with deposit size, account age, or just operational load.

Practical effect: my withdrawal didn't actually start processing until I clicked the link 3 hours later. Total time from request to BTC arrival was 4 hours 22 minutes, of which 3 hours was the email wait.

00 CAD via Interac e-Transfer which went through instantly, but couldn't withdraw my

40 winnings until verification completed. Felt a bit sketchy having my money locked up for three days, even though it all worked out in the end.

What's been your experience with verification times? Should I be looking at other sites that are faster, or is patience just part of the game?

[Payout Analyst CA]

72 hours is on the slower side but not unheard of, especially for first-time players. Most legitimate operators in Canada aim for 24-48 hours, but some take longer if they're being extra cautious with compliance. The fact that your Interac deposit went through instantly is actually a good sign - it means they have proper banking relationships.

That said, if speed is important to you, Thrill typically processes verification within 12-24 hours in my experience. Their document review is pretty streamlined, and they're solid for Canadian players. The key is making sure your documents are crystal clear and match exactly what's on your account.

Three days with

40 locked up would definitely make me nervous too. For future reference, some sites let you withdraw your original deposit amount even during verification, but winnings stay locked until you're approved.

[Grumpy Gambler ON]

Welcome to the wonderful world of online gambling bureaucracy. 72 hours is ridiculous for basic document verification - I've opened actual bank accounts faster than that.

Honestly, any site taking more than 48 hours is either understaffed or being deliberately slow to hold onto your money longer. There are plenty of operators that verify same-day if you submit everything correctly the first time.

[Slot Queen Vancouver]

I remember my first verification taking forever too! It's nerve-wracking when you're new and don't know what to expect. The good news is that once you're verified at a site, future deposits and withdrawals are usually much smoother.

I've been through verification at probably a dozen different sites over the years, and timing varies wildly. Some of the newer crypto-friendly places are faster because they have more automated systems. Metaspins approved me in about 18 hours when I signed up there last month, and they're pretty solid for both crypto and traditional banking options.

One tip for next time - make sure your documents are high resolution and all four corners are visible. Blurry photos or cut-off edges will definitely slow things down. Also, don't submit a selfie with your ID unless they specifically ask for it. Some sites flag that as suspicious if it's not requested.

The waiting sucks, but

40 on your first go is a nice start! What games were you playing?

[Crypto Dealer MTL]

Traditional sites with full KYC are always going to be slower. That's why I mostly stick to crypto casinos now - many of them let you play and withdraw without verification up to certain limits.

If you're comfortable with Bitcoin or Ethereum, the whole experience is much smoother. No waiting around for document approval, no Interac limits, and withdrawals usually process within a few hours instead of days.

[Promo Hunter SK]

Three days is definitely longer than average, but I wouldn't panic about it. Some sites are just more thorough, especially with new Canadian players since they have to be careful about provincial regulations.

The real test is how fast your next withdrawal goes. If they're still taking 2-3 days for routine payouts after you're verified, then you know they're just slow across the board. But many places that are cautious with verification are actually quite fast with subsequent transactions.

Also worth checking if they offer any compensation for delayed verification. Some sites will throw you a small bonus or free spins if they exceed their stated timeframe.

[Roulette Randy AB]

Been playing online for about 8 years now and I can tell you verification times have actually improved overall. Back in 2016-2017, a week wasn't uncommon, especially if there was any issue with your documents.

That said, 72 hours in 2024 is still on the slow side. Most of the sites I use regularly now process verification within 24-48 hours max. I had a good experience recently with document approval - submitted everything on a Tuesday evening and was approved Wednesday afternoon. Their live chat was helpful too when I had questions about the process.

The key thing is that they did eventually approve you and pay out. There are unfortunately some sketchy operators out there that will drag verification out indefinitely or find excuses to deny legitimate documents. Sounds like you picked a legitimate site, just one with slower processing.

Welcome to the community, and congrats on the early win! Just remember to set limits and stick to them - that beginner's luck can be dangerous if you're not careful.

[lucky loon nl]

Randy's right about the old days being worse - I remember waiting 9 days back in 2017 for my first payout from some sketchy Malta site. But 72 hours today? That's still pretty sluggish, eh?

I've been using Jokersino for the past few months and their verification was done in about 18 hours, which felt reasonable. Mind you, I had all my docs ready - driver's licence, void cheque, utility bill from last month. The trick is making sure everything's crystal clear in the photos and matches your account info exactly.

What province are you in? Sometimes the stricter ones like Ontario take longer because the sites are being extra careful with compliance checks.

40 winnings until verification completed. Felt a bit sketchy having my money locked up for three days, even though it all worked out in the end.

What's been your experience with verification times? Should I be looking at other sites that are faster, or is patience just part of the game?

[skeptical steve mb]

18 hours at Jokersino sounds about right for the current market standard. 72 hours in 2024 is honestly just lazy processing on their end — most legitimate sites batch verification requests every 12-24 hours, so unless your documents were flagged for manual review, there's no technical reason it should take three full days.

The real red flag isn't the initial verification time though, it's if they pull the same slow-walk routine on your first withdrawal. I've seen too many sites use "enhanced security checks" as cover for cash flow problems. If your next payout also takes 72+ hours, that's when I'd start looking elsewhere.

40 winnings until verification completed. Felt a bit sketchy having my money locked up for three days, even though it all worked out in the end.

What's been your experience with verification times? Should I be looking at other sites that are faster, or is patience just part of the game?

[blackjack bob mb]

Steve nailed it — 72 hours is just sloppy operations. The sites that actually care about player experience run verification checks twice daily, sometimes three times during peak signup periods. I've been through KYC at probably 15+ operators over the years, and anything past 48 hours usually means they're either understaffed or using some ancient manual process.

The 18 hours at Jokersino that loon mentioned is actually pretty standard now — they process docs at 9am and 6pm EST Monday through Saturday, so if you submit during business hours you're usually cleared by the next batch. Sites still running 72+ hour windows are either cutting costs on their compliance team or they're flagging every new Canadian account for extra scrutiny, which is just bad business.

40 winnings until verification completed. Felt a bit sketchy having my money locked up for three days, even though it all worked out in the end.

What's been your experience with verification times? Should I be looking at other sites that are faster, or is patience just part of the game?

[jackpotjim_bc]

Bob's right about the twice-daily batches — but here's the thing everyone's missing: that 72-hour delay probably means they flagged something for manual review and didn't bother telling you. I've seen this exact pattern at three different operators where they sit on "pending" status instead of just asking for a clearer photo or whatever they actually need.

The 18 hours at Jokersino is solid because they actually run verification overnight shifts, not just business hours like the budget operations. Most of the Malta licenses are still running skeleton crews on weekends, which is why Friday submissions turn into Monday completions.

40 winnings until verification completed. Felt a bit sketchy having my money locked up for three days, even though it all worked out in the end.

What's been your experience with verification times? Should I be looking at other sites that are faster, or is patience just part of the game?